HelioHost Posted March 17 Posted March 17 VPS number: 66, VPS ID: 679Hi! Yesterday, I needed to transfer some files from my VPS to my friends home server over tailscale, which required me to set the exit node in tailscale to one of his devices. After the files were transferred I forgot to set the exit node back to ?None?, which I believe can be done with ?sudo tailscale set ?exit-node=? So sorry! Ocarina On Tue, Mar 17, 2026 at 12:47?AM HelioHost Support wrote: > Hello Ocarinavps, > > We noticed that your VPS stopped responding to icmp pings earlier today. > As a reminder, our terms of service require all VPS to respond to icmp > pings which you can read again at > > https://heliohost.org/terms > > The reason we require this is because our ISP won't sell us more IPv4 > unless we prove that all of our current IPv4 are in use, and the way they > check whether an IP is in use or not is by pinging it.. If everyone blocked > pings on their VPS we wouldn't be able to get more IPv4 to sell more VPS. > All VPS are configured to respond to pings by default, and your VPS was > responding correctly until earlier today. Thanks for complying with our > terms of service. Let us know if you need help getting pings working again. > > HelioHost Support > https://heliohost.org > https://helionet.org > >
HelioHost Posted March 17 Author Posted March 17 [HH#974174] Hi! Just wanted to let you know that VPS66 can be pinged at 65.19.191.149. On Tue, Mar 17, 2026 at 6:29?AM HelioHost Support wrote: > Your message (Re: VPS66 Pings) has been assigned the tracking ID > [HH#974174]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#974174] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67243 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
MoneyBroz Posted March 17 Posted March 17 Thanks for fixing this issue and for complying with our Terms of Service, let us know if you need anything else.
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