[Solved] Change email on HelioNet "That email address is in use by another member"

[Snooze]

HI,

I tried to change the email address on my "Snooze" HelioNet account, but the automated response was "That email address is in use by another member". This probably means I set up another HelioNet account some time ago, and I have completely lost track of it.

The email I would prefer to use is the same one I use for my "snooze" (all lowercase) HelioHost account. I would also like to delete any errant HelioNet account of mine.

I would be grateful for any assistance; however, please regard my issue as low-priority.

Kind regards!

[MoneyBroz]

This support request is being escalated to our root admins.

[Krydos]

The other account was jazz created in 2017. I merged the two forum accounts for you so none of the posts are lost, and kept the username Snooze. Your forum email and hosting email match now too as you wanted.

[Snooze]

Many, many thanks!🙂