Unable to login my email using Claws Mail email client

[b0chard]

Hi there,

I recently installed FreeBSD on my computer and installed Claws Mail as the email client, however, I find it difficult to configure my email on Heliohost. It always throw me an error when attempt to log in my email account.

This is my configurement:

 

The error log:

* Account 'mail@bochard.net': Connecting to IMAP server: bochard.net:143...
[2025-08-25 18:16:18] IMAP< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN AUTH=DIGEST-MD5 AUTH=CRAM-MD5] Dovecot ready. 
* IMAP connection is un-authenticated
[2025-08-25 18:16:18] IMAP> 1 CAPABILITY 
[2025-08-25 18:16:18] IMAP< * CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN AUTH=DIGEST-MD5 AUTH=CRAM-MD5 
[2025-08-25 18:16:18] IMAP< 1 OK Pre-login capabilities listed, post-login capabilities have more. 
[2025-08-25 18:16:18] IMAP> Logging mail@bochard.net to bochard.net using CRAM-MD5
[2025-08-25 18:16:22] IMAP< Authentication failed.
** IMAP error on bochard.net: LOGIN error
[2025-08-25 18:16:22] IMAP< Error logging in to bochard.net
[2025-08-25 18:16:22] IMAP> Logging mail@bochard.net to bochard.net using DIGEST-MD5
[2025-08-25 18:16:22] IMAP< Authentication failed.
** IMAP error on bochard.net: LOGIN error
[2025-08-25 18:16:22] IMAP< Error logging in to bochard.net
[2025-08-25 18:16:22] IMAP> Logging mail@bochard.net to bochard.net using PLAIN
[2025-08-25 18:16:31] IMAP< Authentication failed.
** IMAP error on bochard.net: LOGIN error
[2025-08-25 18:16:31] IMAP< Error logging in to bochard.net
[2025-08-25 18:16:31] IMAP> Logging mail@bochard.net to bochard.net using LOGIN
[2025-08-25 18:16:47] IMAP< Authentication failed.
** IMAP error on bochard.net: LOGIN error
[2025-08-25 18:16:47] IMAP< Error logging in to bochard.net
[2025-08-25 18:16:47] IMAP> Logging mail@bochard.net to bochard.net using plaintext
[2025-08-25 18:16:50] IMAP< Authentication failed.
** IMAP error on bochard.net: LOGIN error
[2025-08-25 18:16:50] IMAP< Error logging in to bochard.net
[2025-08-25 18:17:00] IMAP> 6 LOGOUT 
[2025-08-25 18:17:01] IMAP< * BYE Logging out 
[2025-08-25 18:17:01] IMAP< 6 OK Logout completed. 

 

Huge thank you in advance!! 

[wolstech]

Change the server host names (for receiving and sending) to tommy.heliohost.org

[b0chard]

Ohh, it works now. I find it not necessary to change the host names to tommy.heliohost.org (it works too, though), I used bochard.net. The problem is on me, I had input the wrong password that's why I won't be able to login, apologies.