HelioHost Posted July 20, 2025 Posted July 20, 2025 VPS number: 111, VPS ID: 671hi guys. sorry to be a pest. currently, none of my sites are live. this is an error i've never seen before: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. please advise. thank you! On Thu, Feb 6, 2025 at 12:12?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Jsabarese, > > Please find details of the VPS below: > > Username: jsabarese > Password: > IPv4: 65.19.154.77 > IPv6: 2001:470:1:1ee::111 > SSH Port: 22 > Memory: 1 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu24 > Domain: vps111.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
MoneyBroz Posted July 20, 2025 Posted July 20, 2025 This is a common issue on Hestia. to fix it, follow the steps in this forum post:
Krydos Posted July 21, 2025 Posted July 21, 2025 I did apt update and apt upgrade on your VPS and everything seems to be fixed now. All of your domains are working except wordpresscenter.net. It looks like that domain expires in 5 days so maybe it needs to be renewed before it will work.
HelioHost Posted October 17, 2025 Author Posted October 17, 2025 Hi there. Can you please point me in the right direction to learn how to configure the mail settings? I realize, not only is it a security issue for me, it is for the entire system. and i apologize for that. I bought domain name "ai-anon.com" also, and have issue w/ the dns pointing to ns1.heliohost.org can you please assist w/ that as well? i had that issue w/ the https://statecollegeguitarlessons.site domain, but none of the first few that i pointed to heliohost.us i'd like to have a better understanding. esp as it seems i am doing something wrong where i didn't expect to experience such issue. https://vps111.heliohost.us thank you kindly, Jeff Sabarese 8144697631 also. i believe I was supposed to have a second URL. i don't know why i believed that, and it's not really super necessary. i just thought... since it was offered. lol. seriously. you guys have been great. did you notice i messed around w/ the October / Winter CMS (based on Laravel). works nicely. maybe you add Winter to your softaculous list. ;) best regards! On Mon, Jul 21, 2025 at 3:51?PM HelioHost Support wrote: > I did apt update and apt upgrade on your VPS and everything seems to be > fixed now. All of your domains are working except wordpresscenter.net. It > looks like that domain expires in 5 days so maybe it needs to be renewed > before it will work. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65080 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted October 17, 2025 Posted October 17, 2025 It looks like you have 4 NS records for ai-anon.com and 2 of them are invalid. Please leave the NS records ns1.heliohost.org and ns2.heliohost.org and delete the other two.
HelioHost Posted November 12, 2025 Author Posted November 12, 2025 Hi there. I don't understand. i guess you're talking about the ai-anon.com i am also unable to configure correctly the email. [image: image.png] how should i setup WinterCMS mail to send form e.g. contact [image: image.png] okay so thats the new October CMS . i lied. ha. but it's the same thing yo uknow.... thank you! best wishes. you guys are awesome! :) On Fri, Oct 17, 2025 at 6:20?PM HelioHost Support wrote: > It looks like you have 4 NS records for ai-anon.com and 2 of them are > invalid. Please leave the NS records ns1.heliohost.org and > ns2.heliohost.org and delete the other two. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65080 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted November 12, 2025 Author Posted November 12, 2025 [image: image.png] my settings at namecheap -- been that way for at least a week [image: image.png] also unchanged for quite some time. at least the NS record there On Wed, Nov 12, 2025 at 1:55?PM J Sabarese wrote: > Hi there. > > I don't understand. > > i guess you're talking about the ai-anon.com > > i am also unable to configure correctly the email. [image: image.png] > how should i setup WinterCMS mail to send form e.g. contact > > [image: image.png] > okay so thats the new October CMS . i lied. ha. but it's the same thing yo > uknow.... > > thank you! > > best wishes. you guys are awesome! > :) > > On Fri, Oct 17, 2025 at 6:20?PM HelioHost Support > wrote: > >> It looks like you have 4 NS records for ai-anon.com and 2 of them are >> invalid. Please leave the NS records ns1.heliohost.org and >> ns2.heliohost.org and delete the other two. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65080 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
Krydos Posted November 13, 2025 Posted November 13, 2025 It looks like the NS records for ai-anon.com are correct now, so I created a DNS zone pointed at your VPS for you on ns1.heliohost.org and ns2.heliohost.org. Make sure you add that domain to your Hestia control panel if you haven't already. On the SMTP Encryption Protocol dropdown, is there an option for STARTTLS instead of TLS?
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