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Posted
VPS number: 49, VPS ID: 728

Hey, yeah the screen went blank and didn't load, thats all..

On Wed, 2 Jul 2025, 17:36 HelioHost Support, wrote:

> Hello,
>
> Sorry for the delay in getting your VPS built. It looks like there must
> have been some website error when you paid where PayPal didn't redirect you
> to the next page correctly. If you can provide any feedback on what
> happened we may be able to fix the issue so it doesn't happen for anyone
> else. Your VPS should be ready in a few minutes, and you'll get an email
> when it is up and running. Thanks!
>
> HelioHost Support
> https://heliohost.org
> https://helionet.org
>

Posted

Thanks for the feedback. I took a look at the server logs around the time when you were paying for your VPS, and I don't see any server side errors. I suspect there may have been a browser side javascript error which caused the page to not redirect correctly.

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