[Solved] Account Suspension

[mtowner]

Hi, I had not realized that there was a cap on how many accounts you could have for HelioHost. If possible, it would be really helpful if you would be able to unsuspend just the account associated with my email address provided (username:mtowner). Sorry again!

[wolstech]

The account mtowner has unsuspended. It may take a few minutes to work again.

Please keep in mind that you can have up to 10 websites/domains on a single account. If you need additional domains, just ask and we can add them.  

[mtowner]

Yeah, I hadn't even thought of that. Thanks! Also, the login still hasn't started working yet? Is that normal?

[wolstech]

The unsuspension did finish. If it still doesn’t work, you might need to reset the password: https://heliohost.org/reset/ 

[mtowner]

Got it, thanks!