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Posted

Hi,

My account appears to be suspended, possibly because I haven't logged in within the past 30 days.

Could you please unsuspend it?

Thank you for all your work.

Best regards,

VascoΒ 

Posted

You were suspended because our Multiple Account Detection system thinks you made duplicate accounts. The first line of our Terms of Service says that users are only allowed 1 account on Tommy or Johnny. Is this the account you wish to keep?

Posted

Your accountΒ valkopt has been unsuspended, please give it a few moments to fully reinstate. Please make sure to follow our Terms of Service.Β 

Sometimes users make more than 1 account because they don't know they can have up to 10 domains on a single account. Sometimes users make multiple accounts because they don't know they can upgrade their account storage space. If either of these apply to your situation, please let us know and we'd be happy to provide more details, or you can browse our Wiki for more info on addon domains or storage space increases:Β https://wiki.helionet.org/Β 

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