lzban8 Posted May 4 Author Posted May 4 a. your HelioHost username: lzban8 b. the server your account is on: Johnny c. your HelioHost main domain: http://lzban8.helioho.st/ Quote
lzban8 Posted May 4 Author Posted May 4 I have found that my account has been suspended, but I have not received any specific information about the reason. Please let me know how to resolve this issue and restore my account. Thank you for your support. Quote
lzban8 Posted May 4 Author Posted May 4 (edited) My account been suspended due to high load, ill figure it out maybe i've uploaded too much changes to it in one day Edited May 4 by lzban8 Quote
KazVee Posted May 6 Posted May 6 Your account was suspended for High Server Usage due to using 201.06 GB memory when the daily limit is 200 GB. I have unsuspended the account now, please give it a few moments to get back up and running. Please fix the issue quickly since if there are no code changes made, it's very likely the system will suspend your account again. If you're not sure how to reduce your account load, let us know more about what apps / programming language you're using and we can offer tips to try to keep the load down. For example, WordPress and Node are among the top reasons for accounts to be suspended. We strongly recommend that you keep an eye your account load using the Dashboard. 1 Quote
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