[Solved] Suspended: igorhelio

[igorhelio]

a. HelioHost username: igorhelio

b. the server your account is on: i don't remember, maybe johnny?

c. HelioHost main domain: igor.helioho.st

 

I do not know why my only account got suspended.

I have not recieved any emails from helio about suspension.

[wolstech]

You're suspended for having more than one account. Users are only allowed to have one account. Which one would you like to keep?

(It's worth noting that while your particular case did not receive any notice of the multiple account violation, we improved this process about 2 weeks after your suspension occurred. If it happened today, you would've gotten an email 24 hours before your suspension telling you that we suspect you're violating the TOS and asking you to explain).

[igorhelio]

This is my only account. 

I want to keep this account.

Please feel free to close the "other" accounts instead, but they are not mine.

[wolstech]

The account igorhelio has been unsuspended, it may take a few minutes to work again.