[Solved] Help on configuring email

[b0chard]

Hi there!

I'm confused on how to setup email on my heliohost account. So, for some details, I have my own domain, my nameservers are pointed to Cloudflare and I manage their my DNS records. I made A, and AAAA records to point on my HelioHost hosting. It all works fine. Now, I want to create an email so others can email me mail@tenkyuu.dev. The problem I'm facing is how to configure all of it, from using it on a client like thunderbird, and the imap, pop, etc.

 

Here's what I did. I made an email address mail@tenkyuu.dev. Based from the instruction, create 3 dns records:

 

I did created 3 dns records for _smtps, _imaps, and _pop3s, I'm not sure if I did it right:

 

Also, when I try to login using thunderbird. It always throws me an error:

 

I hope someone will help me on this.

 

Thank youu!!

Edited April 19 by b0chard
fix images not showing

[wolstech]

You should set up the client manually, do not use autoconfig. When entering the connection info, enter johnny.heliohost.org (not your domain!) as the server address. If you enter your domain as the server in a mail client, it will not work.

If you want the auto config to work, change the domain name in the target of those SRV records to johnny.heliohost.org as well.

Also, did you create an MX record? You need to create an MX record pointed to Johnny.heliohost.org so you can actually receive mail. If you plan to send it, you also need to create TXT records for SPF and DKIM.

[b0chard]

Thank you, it worked.

I did was this:

 

and it worked:

 

just a question, do I need to delete the configs I made to my dns records before?

 

Again, thank youu!!

[wolstech]

If you edit the target value of those DNS records to be johnny.heliohost.org instead of your domain, the autoconfig feature should work (no guarantees though, I'm not sure anyone has ever actually tried this before...)

You also need to create a few other records:

• An MX record with a target of johnny.heliohost.org so you can receive mail.
• A TXT record for SPF. Create a TXT record with a blank name (or you may need to enter your domain as the name), and put this as the value:

"v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all"

• A TXT record for DKIM. Create a TXT record called default._domainkey.tenkyuu.dev  and put the below value in it:

"v=DKIM1; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA+SDLc/Hl5PNixlC3Z1QqVI5F0WQUTC0wA2GHBtcHm+cqyRxqCWP7OmmV5Z7Vn3nos10c8TB7chpdkPiTVeO53mrpK6ZC9fjhlfFajdLReXJvRhqR+MBCwUEw1IimwFUz35YIRwqJ2bHaqvtjhuH4oOZ45qq79GB9gsc5OGC/A74pvZBOzMt1zYo3BvwUNo2LTgcyMDTunY+ZU15PBFyE34tj8iniPctiznyx+MboWzR4FCG/igoSwuksUm591bW8PblllmtUzdIQi7ORn9P+JO+bCW29gJlJ77wxupzvelwUMbi/iNWrCnyVbJVNxHxGQTu4jzvMg74BfIGZ1YErmQIDAQAB;"

 

[b0chard]

Done.

 

but. I can't still receive emails. could it be just a delay because I just changed my DNS records?

[b0chard]

ohh, nevermind. it worked haha!

thank you wolstech!! 🥵

 

the email receive has delay.

Edited April 19 by b0chard

[wolstech]

You're welcome  

If you want to confirm the SPF and DKIM are working, you can try https://www.mail-tester.com/  Note that if you do this, you should send a real email to it (not just "Test"). If you send "Test" or similar, it'll give inaccurate results (it will likely show a PYZOR check failure and a spamassassin detection).

[b0chard]

welp, just a new problem arised haha. I can't reply or send an email.

 

sorry, I have too much questions 😓

 

Edit: it's working on mobile thunderbird client. I can compose and reply to emails.

Edited April 19 by b0chard

[wolstech]

I'm not sure what the correct settings are for thunderbird honestly (I don't use it).

My guess though is that the authentication method or security option is incorrect (if StartTLS is an option, try that). If you click the advanced config option, is there a checkbox for SPA (Secure Password Authentication)? The host and port are correct.

You can also use the email address via the built-in webmail client: https://webmail.tenkyuu.dev/ (use the email address and its password to sign in, not your plesk credentials).

[b0chard]

hi, just an update.

it's all working now!!

thank you for the all the assistance wolstech!!

[wolstech]

You're welcome

Please let us know if you need anything else.