[Solved] Unsuspend Account.

[itrk]

Hi,

Please unsuspend my account.
Also please clarify on the more information needed message.

Thank You.

[wolstech]

You're suspended for having more than one account. Users are only allowed to have one account (except on Morty).

Please see this topic where the other account in the pair also requested unsuspension.

 

Edited Saturday at 02:28 PM by wolstech
Typo

[itrk]

The itrk account is for our office website team.
We understand that it looks like one person having 2 accounts and have decided that the itrk account be closed and the ebsug remain.
We however request for the account to be temporally unsuspened so that we can get a backup of the website after which the itrk account can be closed.
We hope that this is possible.
Thank You

 

[wolstech]

Do you want me to just merge the two accounts? That way you can keep using both websites and all of your data, you'll be able to login to ebsug and see all of it together.

Also, we don't have a problem with people having a personal and a business account, you just have to ask us first. We can unsuspend both accounts if that's the case. 

The contents of itrk can be downloaded here: https://heliohost.org/backup/

[itrk]

Hi,

After further discussion, the team has decided that the itrk account be closed.
We have downloaded the backup of the account.

the ebsug account is a personal account for a team member who introduced us to heilohost. You can unsuspend his account and close the itrk account.

Thank You for your great service. 

[wolstech]

Account ebsug has been unsuspended. It may take a few minutes to start working.

please let us know if you need anything else.

[itrk]

Thank You.