[Solved] Account Reset / resetear mi cuenta

[elaneyfoster]

hola me gustaría que mi cuenta sea reseteada, debido a que estoy experimentando errores en el servidor, debido a unas configuraciones.

Edited February 26 by KazVee
Added English to title for searchability

[KazVee]

Quote

Google translate: Hi, I would like my account to be reset, because I am experiencing errors on the server due to some configurations.

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. 
I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups