HelioHost Posted February 12, 2025 Posted February 12, 2025 Username: bobrock, Server: Tommy, Main domain: bobrock.heliohost.usI can?t secure django.bobrock.heliohost.us when I try. Instead I get this error: Could not issue an SSL/TLS certificate for django.bobrock.heliohost.us Details Could not issue a Let's Encrypt SSL/TLS certificate for django.bobrock.heliohost.us. Authorization for the domain failed. Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2160867845/474858999215. Details: Type: urn:ietf:params:acme:error:connection Status: 400 Detail: 65.19.154.90: Fetching https://django.bobrock.heliohost.us/.well-known/acme-challenge/HSvYKz3IAEAMD6uqR18zJUjad_wFo5FnakWtj4ECc3w: Timeout during connect (likely firewall problem) What should I do to fix that? Bob ------------------- Robert J. Rockefeller Midway, GA
Krydos Posted February 12, 2025 Posted February 12, 2025 Does this help? https://wiki.helionet.org/SSL_Certificate_Problems#Ensure_Redirect_HTTP_to_HTTPS_is_Off
HelioHost Posted February 12, 2025 Author Posted February 12, 2025 That did help. The problem was in Plesk forcing a redirect to HTTPS. Is it safe to set that option again, now that the certificate has been issued? Bob ------------------- Robert J. Rockefeller Midway, GA > On Feb 12, 2025, at 8:46?AM, HelioHost Support wrote: > > Does this help? https://wiki.helionet.org/SSL_Certificate_Problems#Ensure_Redirect_HTTP_to_HTTPS_is_Off > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63588 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >
Krydos Posted February 12, 2025 Posted February 12, 2025 I recommend using .htaccess to redirect to https since you can exclude the .well-known directory. That will allow SSL to renew automatically without an issue in 2 months. If you enable the https redirect in Plesk you will likely have to disable it again and manually renew your SSL.
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