[Solved] Remove current domain and add new

[lubdhak9]

Username : lubdhak9

Full domain name : fyi.saf1.me

I acknowledge that all current files will be deleted.

[KazVee]

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

In the meantime, please make sure you configure DNS for the new domain. You can either: 
1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or
2) Manually create DNS records:
  a) Add an A record (IPv4) pointing to your server's IPv4 address
  b) Add an AAAA record (IPv6) pointing to your server's IPv6 address

To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
 

[lubdhak9]

Thanks a lot, KazVee. The backup is not needed but it was nice of you to do so.

[lubdhak9]

@KazVee Can you kindly reset(wipe and start fresh) the account?

username : lubdhak9

[KazVee]

Of course. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it.

In retrospect, we could have done it in a different order: In cases where you want a domain change and an account reset, during the account recreation process you would have the chance to choose a new username and/or a new domain so you could have changed domain that way.

It makes no real difference this time since it's all been done within a very short timeframe. But for example if you had waited the 2 hours for the new domain to take full effect and only after that time asked for the reset, once you recreate the account there's a second 2 hour max wait time for the account to be recreated. By doing the reset first and then changing the domain as part of the account recreation, there's only the 1 x 2hr waiting period. Just in case this helps you for next time (or for anyone else searching the forum). ?

[lubdhak9]

It's 2 AM here, so 2 hours and 4 hours will feel the same to me ?

Thanks again, much respect!