edwardintoronto Posted Saturday at 11:56 PM Posted Saturday at 11:56 PM I see there is an option to RESET an account. What does it do? Will I be able to choose a new subdomain from heliohost if I use it? Quote
KazVee Posted Sunday at 12:18 AM Posted Sunday at 12:18 AM The reset feature will wipe your account so you can start fresh. If you might think you need any old files first, we recommend making a backup before doing a reset. After you ask for an account reset, you'll receive an email with a link to restart your account. You'll have 7 days to use that link, and if you don't use the link within 7 days, you'll need to signup for a brand new account. While you are restarting your account, you will be asked to enter the domain you want. If you want a different one this time, and it's available, it will be added to your account instead. Just to make sure you are aware: You are allowed up to 10 domains/subdomains on your account, so you don't necessarily need to delete the one on there now unless you really want to. We could just add another one for you, if you prefer. If this is something you'd want, a reset won't be needed, just let us know the domain/subdomain you want added. Quote
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