dlane Posted December 10 Posted December 10 Hello, can you please "start over" the hosting space for dlane?
KazVee Posted December 10 Posted December 10 I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files after all, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups Please let us know if we can help with anything else. 🙂
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