Jump to content

Recommended Posts

Posted
Quote

I see that my website has been suspended due to high load.

Could you please check what the problem is that caused it and how to reactivate it?

Your account was indeed suspended for High Server Load: 10108.20 CPU

The cause is likely WordPress. It's one of the top reasons for account suspensions, even on a new WP site with no traffic. We have a Wiki page that suggests ways to try to reduce the load caused by WordPress, but recommend using anything else: https://wiki.helionet.org/misc/wordpress 

If you cannot move away from WP, the page also includes some ways you can try to reduce the load caused by your account. If you do not make any changes, another suspension is likely. 

I have unsuspended your account, please give it a few minutes to reactivate.

In order to stop the load from spiking again while you fix the problem, I'd recommend that you create an `.htaccess` file  and add a "deny from all" inside the file. This will take the the site offline (visitors will get a `Forbidden` message) so it will not generate load while you fix the problem. Then, once you have resolved the issue, just remember to update the `.htaccess` file to remove the "deny from all" rule.

Please keep an eye on your account load here: https://heliohost.org/dashboard/load/ 

  • KazVee changed the title to High Load - Account Suspended / Alta Carga- cuenta suspendida

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...