[HH#980428] Fw: Could not issue/renew Let`s Encrypt certificates for chyusyu

[HelioHost]

Username: chyusyu, Server: Johnny, Main domain: syu.heliohost.org

Please help. Thanks.

__________________________________________
There is no doubt that good things will come, and when it comes, it will be a surprise.
________________________________
From: admin@heliohost.org on behalf of HelioHost
Sent: Saturday, November 23, 2024 10:43
To: chyusyu
Subject: Could not issue/renew Let`s Encrypt certificates for chyusyu


[Plesk]

Could not secure domains of chyusyu (login chyusyu) with Let`s Encrypt certificates. Please log in to Plesk and secure the domains listed below manually.
Securing of the following domains has failed:



The following domains have been secured without some of their Subject Alternative Names:



Could not renew Let`s Encrypt certificates for chyusyu (login chyusyu). Please log in to Plesk and renew the certificates listed below manually.
Renewal of the following Let`s Encrypt certificates has failed:

** 'Lets Encrypt test.syu.heliohost.org' [days to expire: 29] **
[-] test.syu.heliohost.org

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/1962673006/434242496917.
Details:
Type: urn:ietf:params:acme:error:dns
Status: 400
Detail: During secondary validation: DNS problem: NXDOMAIN looking up A for test.syu.heliohost.org - check that a DNS record exists for this domain; DNS problem: NXDOMAIN looking up AAAA for test.syu.heliohost.org - check that a DNS record exists for this domain

The following Let`s Encrypt certificates have been renewed without some of their Subject Alternative Names:




Legend:
[+] This domain is secure. The domain's SSL/TLS certificate from Let`s Encrypt has been issued/renewed.
[-] This domain is not secure. Either the domain's SSL/TLS certificate from Let`s Encrypt could not be issued/renewed or the domain name was excluded from the certificate. Renew the certificate manually or request a new one to secure this domain.

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[Krydos]

The domain https://www.sslshopper.com/ssl-checker.html#hostname=syu.heliohost.org is valid for 87 days. I double checked your A and AAAA records and they look fine too. Perhaps there was just a temporary DNS issue, but when the SSL check went through the next time it worked fine? If you need help with something else please let us know.

[HelioHost]

Thank you for your help.

I thought it was a temporary DNS issue when I got this email three days ago.

Then I got the same emails of this DNS issue again in the following days.

I can wait and check if it would be working next time.

But I think it should have some reasons for that issue.


Thanks.


__________________________________________
There is no doubt that good things will come, and when it comes, it will be a surprise.
________________________________

[Krydos]

I took another look at your DNS, and there were some subdomain records missing from one of the nameservers, but not the other. That has been fixed now.