[Solved] Reset my account

[itskusum]

I recently installed Laravel by mistake, and I deleted all files created by it, but now my domain is not working. Please help reseting my account. As I have just registered today, so even if all data are wiped out, there is no problem.

 

Username : itskusum

[KazVee]

I've reset your account and you should receive an email shortly so you can take the next steps to recreate it.
I made a backup before the reset, so if you discover you need any of your old files after all, you can download the backup here: https://heliohost.org/backup
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups

I also noticed you added a post to an old thread that you're having trouble with your emails being received. This is usually fixed by requesting that SPF, DKIM, and DMARC records be added to your account. Please create a new topic in this same forum with your username and the domain name you want the email DNS set up for. Users cannot configure these themselves yet, but our root admins can get that set up for you, and we can send your request to their attention once you post it. 🙂 We have a longer explanation about email DNS records in our tech docs Wiki that you may also find useful: https://wiki.helionet.org/common-errors/mail-delivery-problems

Edited to add: I see you updated your post in the other thread that your email issues were solved, so that's great! If it gives you any more trouble, the above info will still be useful. 😄 And thank you for updating it with what the fix was in your case, this will be helpful for others searching the forum who may have the same problems!