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Posted

This is to request the removal of Suspension from my Heliohost account (Username: salamijoshua, Domain: salamijoshua.heliohost.us) which was suspended on Saturday, September 21st, 2024 at around 16:00 GMT+1. I don't think I violated the terms of service of Heliohost in any way. I was only trying to set up a test Django project as a prelude to the real one I want to set up on the domain and I got stuck. I tried checking tutorials and articles on the forum for better clarity and in the process of going back and forth, my account was suspended and I demand to know the reason for such.

I would appreciate if I can get any response as quick as possible

Posted

You're suspended for having more than one account. Users are only allowed to have one account.

Which one do you want to keep?

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