josephofsoftware Posted September 22, 2024 Posted September 22, 2024 Dear Support Team, I hope this message finds you well. I am writing to respectfully request a review of my account suspension, as I believe there may have been a misunderstanding or error in the process. I have carefully reviewed the policies and guidelines and am confident that I have not violated any terms. Please provide any details or clarification regarding the reason for the suspension. If any action is required on my part to rectify the situation, I am more than willing to cooperate promptly. I value my relationship with HELIOHOST and would greatly appreciate your assistance in resolving this matter as soon as possible. Thank you for your attention to this issue. I look forward to your response and hope for a positive resolution. Kind regards, JosephOfSoftware benyoudz08@gmail.com Quote
wolstech Posted September 22, 2024 Posted September 22, 2024 You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep? Quote
josephofsoftware Posted September 23, 2024 Author Posted September 23, 2024 Ah okey i don't know that , please keep the account with username : benyoudz and email : univ.benyoudz@gmail.com Quote
wolstech Posted September 23, 2024 Posted September 23, 2024 Unsuspended. Do you want me to merge the other account into benyoudz? That way you can still have both websites on the same account. You can host up to 10 sites on a single account. Quote
josephofsoftware Posted September 24, 2024 Author Posted September 24, 2024 No , Just unsuspend user: benyoudz Quote
wolstech Posted September 24, 2024 Posted September 24, 2024 The account benyoudz should be active. Quote
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