[Solved] Initial remote host directory

[gvr590]

Hi all,

I had a computer crash and had failed to write down the .ftp settings. How can I determine the "Initial Remote Host Directory" in order to upload from my web design program?  

Thank you.

Richard

[wolstech]

That value can be a few things. If you leave blank or put / in there, FTP will default to your home folder.

Since you have a legacy account, you can enter public_html (or perhaps /public_html with a leading slash) if you want FTP to default to the document root of your main domain. New accounts would use httpdocs or /httpdocs instead.

[gvr590]

Thank you very much for your quick response. I apparently have something else incorrect, as my ftp client can't connect. I know I have my home location correct, and my username and password as well, but am wondering if I have the host name/address wrong. This is what I'm using: ftp.greenvalleyrecording.heliohost.org

Does that appear to be correct?

Thanks again!!

[wolstech]

Try using tommy2.heliohost.org as the hostname instead.

Username and password should be the same as plesk. Note that you must use the actual username gvr590, not your email address, for FTP.

[gvr590]

THANK YOU!!! I'm in. And I had the original hostname correct, but your tip regarding the password was the ticket. 

I truly appreciate your help.

[wolstech]

No problem. Let us know if you need anything else