Tommy Upgrade

[Krydos]

On 9/14/2024 at 1:35 AM, Palpale said:

i would like to test the new server

username: palpale

I just started your account moving to the new server as well. Let us know how it goes.

[dl5ark1]

8 hours ago, Krydos said:

I just started your account move to the new Tommy. We would appreciate any feedback on how well the move works, or if there are any issues.

Hi Krydos, thanks!
After a short test, I recognized some small problems:
1. I had to reset my password to be able to log in to Plesk (solved).
2. I have a password protected subpage /arcor, another subpage of this /arcor/tmp is not password protected. However, the password is now also requested on the other subpages (still open).
3. I worked on tommy2 with php 5.4.45 and already changed to 5.6.40 in the last days. http://dl5ark.heliohost.org/blitzortung/blitzortung.php?graph_statistics=strikes_time&bo_lang=de&year=2024&month=01&radius=1 still seemed to work, now the diagram is not displayed correctly anymore. Unfortunately the script for lightning detection is from an external source and will not be developed further (still open).

[Palpale]

3 hours ago, Krydos said:

I just started your account moving to the new server as well. Let us know how it goes.

The first thing that i notice is i can't login with my usual password, but i can fix it easily with reset password and it's done. 

The plesk panel is soooo much snappier, i don't to wait like 10 second just to move around in plesk

I need more time to test, but that is my first impression after migrate to the new server.

[yasky]

Kudos!

I will like to test the new version of tommy and kindly help me to reset my account.. I want to start afresh..

Username: ojplanet

Edited September 20 by ojplanet

[Palpale]

and oh yeah, why is this taking so long.... it's been 4 hours

Edited September 20 by Palpale

[wolstech]

Please clear your cache. The domain plj.my.id is working for me.

[Palpale]

2 minutes ago, wolstech said:

Please clear your cache. The domain plj.my.id is working for me.

this is after i clear my cache 

[wolstech]

Did you update the IP addresses in Cloudflare to match the ones now shown in Plesk? The IP addresses are different on the new Tommy. You may need to turn off the proxy option temporarily too until everything works. Also, as a reminder, for the SSL settings on CF, the "SSL strict" option is not supported.

Live migration doesn't work for Cloudflare users because we can't update your DNS and CF settings for you.

[Krydos]

26 minutes ago, wolstech said:

Did you update the IP addresses in Cloudflare to match the ones now shown in Plesk?

It not only tells people this in the email when they are moved, but it actually mentions it in BOTH emails when your account begins to move and when the move is complete.

 

[Krydos]

8 hours ago, dl5ark1 said:

3. I worked on tommy2 with php 5.4.45 and already changed to 5.6.40 in the last days. http://dl5ark.heliohost.org/blitzortung/blitzortung.php?graph_statistics=strikes_time&bo_lang=de&year=2024&month=01&radius=1 still seemed to work, now the diagram is not displayed correctly anymore. Unfortunately the script for lightning detection is from an external source and will not be developed further (still open).

Did you read the news? It clearly states that PHP 5.4 is being removed, and PHP 5.6 will still be available.  

On 9/13/2024 at 2:09 PM, Krydos said:

PHP - We are adding version 8.3. The versions 8.2, 8.1, 8.0, 7.4, 7.0, and 5.6 will remain the same. We are removing versions 7.3, 7.2, 7.1, 5.5, 5.4, 5.3, and 5.2.

If your software won't run on PHP 5.6 you'll need to move to a VPS https://heliohost.org/vps/

8 hours ago, dl5ark1 said:

2. I have a password protected subpage /arcor, another subpage of this /arcor/tmp is not password protected. However, the password is now also requested on the other subpages (still open).

Have you tried following these instructions again after being moved? https://wiki.helionet.org/tutorials/plesk/password-protect-directory

 

[Krydos]

8 hours ago, Palpale said:

The first thing that i notice is i can't login with my usual password, but i can fix it easily with reset password and it's done. 

You're the second person to mention this so I'll make sure the password is synced before and after the move so others won't have to do a password reset after moving.

8 hours ago, Palpale said:

The plesk panel is soooo much snappier, i don't to wait like 10 second just to move around in plesk

I need more time to test, but that is my first impression after migrate to the new server.

Yeah, it's great. The old Tommy Plesk was getting so ridiculously slow.

[Krydos]

2 hours ago, ojplanet said:

I will like to test the new version of tommy and kindly help me to reset my account.. I want to start afresh..

Username: ojplanet

Your account has been reset. Click the link in the email I sent you just now to take the next step in the reset process. I also created a full backup for you prior to resetting your account in case you find you need something from the old account. You can download the full backup from https://heliohost.org/backup/ if you need it. We have a wiki guide explaining how to extract it here https://wiki.helionet.org/tutorials/plesk/account-backups

[dl5ark1]

18 minutes ago, Krydos said:

Did you read the news? It clearly states that PHP 5.4 is being removed, and PHP 5.6 will still be available.  

If your software won't run on PHP 5.6 you'll need to move to a VPS https://heliohost.org/vps/

Have you tried following these instructions again after being moved? https://wiki.helionet.org/tutorials/plesk/password-protect-directory

 

to 3: Yes, I have read the news. My attempt to use php version 5.6.40 on tommy2 in the last week seemed successful. The error is only visible after the move.
to 2: I have executed the instructions again, it leads to the same result, /arcor and the following subdirectories are password protected. On tommy2 only the directory itself was protected, the protection was not inherited to further subdirectories. I remember that Krydos had also checked or changed something in the server configuration for this in the past.

[Krydos]

1 hour ago, dl5ark1 said:

The error is only visible after the move.

Is there anything in the error log or if you have errors displayed in your PHP code is there any error displayed on the page about this?

1 hour ago, dl5ark1 said:

I have executed the instructions again, it leads to the same result, /arcor and the following subdirectories are password protected. On tommy2 only the directory itself was protected, the protection was not inherited to further subdirectories.

After enabling password protected directories did you wait 2 hours for the changes to get applied?

1 hour ago, dl5ark1 said:

I remember that Krydos had also checked or changed something in the server configuration for this in the past.

Do you have a link to that support request?

[Krydos]

On 9/14/2024 at 2:08 AM, karplus said:

Thanks you, then before the beta testing I'd like to get these python modules installed as already done on new Johnny https://helionet.org/index/topic/57503-solved-johnny-python310-http-500-internal-server-error-occurs/?do=findComment&comment=275496 and italian locale installed as https://helionet.org/index/topic/57503-solved-johnny-python310-http-500-internal-server-error-occurs/?do=findComment&comment=275521

The Italian locale, and the requests Python modules have been pre-installed on the new Tommy server. I just started your account moving over.

Please let us know if you're able to login with the same password as before. Several of the people who have been moved so far have reported that they had to do a password reset because their old password was no longer working. We would like to know if this bug has been fixed.

Let us know if you notice any speed improvements, or have any other comments about the account move process.