[Solved] Wipe & Start Over

[marckeeley]

Could you reset things please my username is marckeeley

Thank you.

[KazVee]

I've reset your account and you should receive an email shortly so you can take the next steps to reactivate it.
I made a backup before the reset, so if you discover you need old files, you can download the backup here: https://heliohost.org/backup
If you're not sure how to extract the backup files, we have a how-to document in our Wiki here: https://wiki.helionet.org/tutorials/plesk/account-backups