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Posted

please fix my domains

metr.heliohost.us, almcor.heliohost.us, drkk.heliohost.us

my account is blgc2@65.19.141.70

 

Posted

Your account is currently active. however since this is a lily account, I'll escalate this so wolstech can further check this for you.

  • MoneyBroz changed the title to [Wolstech] my account has been suspended
Posted

You're not suspended...I did add a bunch of domains recently for you and none have SSL support, so this is probably why you're seeing that message.

Domains that are unconfigured or domains that are accessed over SSL without SSL support enabled show a suspended page on Lily. The suspended page is set as the default web server page on Lily due to how suspensions in IIS work (IIS doesn't redirect suspended domains...it treats them as if they're not added at all), a side effect of this is that domains that aren't configured show as suspended.

On Plesk you'd see the "Default server web page" instead.

This should be fixed.

  • Krydos changed the title to [Solved] my account has been suspended
  • Krydos locked this topic
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