djnevilmorgan Posted Thursday at 07:08 AM Share Posted Thursday at 07:08 AM I recently created a heliohost account with hope of try to learn how the web hosting works and i am new to web field , but when i try to log in to my account it says account is suspended without receiving any email regarding the causes for suspension and i also have no idea what is the reason for the suspension , can you please review and inform me regarding any violation that i may have done without much knowledge , it will be greatly appreciated .......... thanks again for keep up this free service.. thanks again ,,,,, I have realize the potential cause that lead to account suspension under this term Each person is allowed to have one account unless permitted in writing by an administrator of HelioHost. Even though I aware about this term i took the term mistakenly, by mean each person can have one account i thought its regarding the amount of web account that i can hold for 1 email and i thought it is perfectly ok to have two account under 2 email. if this is so yes i create another account using isharasurajgunawardana@gmail.com as a back up for the current web i am about to develop, i just realized that that account is also suspended ,.please forgive for the misunderstand of the term and conditions and it would be highly appreciate if you can unblock my main email this current email and completely delete the isharasuajgunawardana@gmail.com account as it is against your term and condition, thank you again and sorry about the mis understand again. Quote Link to comment Share on other sites More sharing options...
MoneyBroz Posted Thursday at 07:32 AM Share Posted Thursday at 07:32 AM (edited) Yep it was for having more than one account. i unsuspended the account djnevilmorgan. it may take a few minutes to start working. Edited Thursday at 07:32 AM by MoneyBroz Removed unintended comma. 1 Quote Link to comment Share on other sites More sharing options...
djnevilmorgan Posted Thursday at 10:00 AM Author Share Posted Thursday at 10:00 AM thank you very much sir for your support and again vey sorry about the term violation that happend...... love you guys work .........thnaks again for the time you took Quote Link to comment Share on other sites More sharing options...
wolstech Posted Thursday at 02:10 PM Share Posted Thursday at 02:10 PM To others who find this, the rules are one account per human being, not one account per email address. That one account can host up to 10 separate domains/sites. Quote Link to comment Share on other sites More sharing options...
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