[Solved] Account Suspension

[satoi]

Hey guys,

I don't understand why my account has been suspended. Can you please reactivate?

Thanks a lot!

Bests,

Francisco

[fdevillalobos]

Hey there,

Seems my account has been suspended which is super weird as I have been using it normally.

Can you please help with reactivating my account please?

Thanks a lot!

[wolstech]

Merged since these appear to be the same person.

You're suspended for having more than one account. Which ONE account do you want to keep?

[fdevillalobos]

Can you please tell me the names of the databases that each one has? I believe I need to keep this one (fdevillalobos), but want to check which databases I would loose.

Thanks!

[wolstech]

Do you want me to just merge the satoi account into fdevillalobos so you can have both domains and all of the databases on a single account?

The fdev account has _gp, _mrpizza, _orei, _rest1, and _viaviva.

The satoi account has _brand_uz, and _freddocl_pg.

[fdevillalobos]

That would be amazing thanks!

If I want to then upgrade this account I can do it to get more space and all no? Or I need to create a new one straight on a paid plan?

If you can merge both.. amazing. Thanks!

[wolstech]

Merged. You should now see both domains in your fdevillalobos account, and that account has been unsuspended.

It can take up to 2 hours for the merged domain to work again.

You can buy more space if you want. It's $5/1000MB, and the max is 6000MB per person. Just send us the money and let us know the transaction ID so we can add the space for you

 

[fdevillalobos]

Thanks a lot! Solved!