[Solved] Help in suspended ac & problem with FTP

[fuzmic]

Friends

I am facing 2 problems with my peace2u.heliohost.org 

When i log into to via ohnny.heliohost.org:8443, i notice my account is suspended probably because my site has execeeded the limit of 1M ie 1010.7 MB used of 1000 MB

When i try to go into the backend of the site using FTP, i have problem.

Please tell me how i to resolve this.  I use 65.19.141.67 with username fuzmic and use my password but entry is not possible.  I use TotalCommander to access. TC may be the problem.

Please help. Thank you.

Edited Tuesday at 03:58 AM by fuzmic

[MoneyBroz]

Krydos or another root admin will need to assist you in clearing some of your storage space. Escalating...

[fuzmic]

Noted with thanks

[fuzmic]

I try to use FileZilla to do FTP by login to 65.19.141.67 using username fuzmic i get following response

"530 Login incorrect.  Error:    Critical error: Could not connect to server"

 

Is all these a case suspended Ac?

Edited Tuesday at 04:37 AM by fuzmic

[fuzmic]

Looks like my FTP block came from the website suspension, just wait for removal of some unnecessary files such as those added due to migration to plesk. Just queuing to be fixed.

Perhaps time to add more space. What is the cheapest way to double my current storage. The USD translation to Ringit is steep. 😢

Edited Tuesday at 07:34 PM by fuzmic

[Krydos]

Here is your disk usage:

Backups       0 MB
Emails     4.17 MB
Files    693.30 MB
Trash         0 MB
Logs     126.91 MB
PSQL          0 MB
MySQL    186.69 MB
Total   1011.07 MB

Your logs look a little big

-rw-r--r--. 2 root   root      0 Jan 11  2023 access_log
-rw-r--r--. 2 root   root   8.7M Jun 25 06:47 access_log.processed
-rw-r--r--. 1 root   root   3.6K Jun 25 06:46 access_log.webstat
-rw-r--r--. 2 root   root    46K Jun 25 20:02 access_ssl_log
-rw-r--r--. 2 root   root   113M Jun 25 06:47 access_ssl_log.processed
-rw-r--r--. 1 root   root   152K Jun 25 06:46 access_ssl_log.webstat
-rw-r--r--. 2 root   root   4.9M Jun 25 08:12 error_log
-rw-r--r--. 1 fuzmic psacln 136K Jul 26  2019 peace2u.heliohost.org-Jul-2019.gz
-rw-r--r--. 1 fuzmic psacln  41K Jul 14  2021 peace2u.heliohost.org-Jul-2021.gz
-rw-r--r--. 1 fuzmic psacln  25K Jul 26  2019 peace2u.heliohost.org-ssl_log-Jul-2019.gz
-rw-r--r--. 1 fuzmic psacln  70K Jul 14  2021 peace2u.heliohost.org-ssl_log-Jul-2021.gz
-rw-r--r--. 2 root   root   1.1K Jun 25 18:47 proxy_access_log
-rw-r--r--. 2 root   root   3.2K Jun 25 18:51 proxy_access_ssl_log
-rw-r--r--. 2 root   root   454K Jun 25 14:20 proxy_error_log
drwxr-xr-x. 2 fuzmic psacln    6 Sep 21  2020 roundcube
-rw-r--r--. 2 root   root      0 Apr 16 04:49 xferlog_regular
-rw-r--r--. 2 root   root    12K Apr 16 04:49 xferlog_regular.processed

113 MB of your total space is occupied by that one access log. I recommend setting a maximum size of 10-50 MB or so for logs in Plesk unless you actually need all of that log data.

34 minutes ago, fuzmic said:

Perhaps time to add more space. What is the cheapest way to double my current storage. The USD translation to Ringit is steep.

You can send us $5 USD with PayPal, or any of the cryptocurrencies listed at https://heliohost.org/donate/ 

I deleted that one log file and your usage looks like this now.

Backups       0 MB
Emails     4.17 MB
Files    693.30 MB
Trash         0 MB
Logs      14.54 MB
PSQL          0 MB
MySQL    186.69 MB
Total    898.70 MB

Can you login now?

[fuzmic]

Thank you bro for the clearing & the helpful info

FTP using TotalCommander now working. Cherrio

[fuzmic]

Bro where & how to limit the log file, do I use logrotate() in plesk

[Krydos]

Yep. These settings would limit Plesk to five 10 MB log files for a total of 50 MB of logs.