[Solved] why my account was blocked

[hamzaatfh]

why my account was blocked , i just upload node server yesterday for test node servers in your free plan

[MoneyBroz]

You were suspended for high load. However i cannot unsuspend you at this time due to you creating another account. I can unsuspend this account but the new account that you made will be suspended as you can only have one account per the ToS.

[MoneyBroz]

Also Node is notorious for load spikes.

[hamzaatfh]

thank you for responding , so if i create a new account and ignore the suspended account that will work , right ?

[wolstech]

No. It appears you already have an account that's active (devhamza23). Creating another account will get both suspended. Users are only allowed to have ONE account, so you need to use the devhamza23 account for everything.

If you need a second domain on your active account, just ask. There is no need to have 2 accounts to have more than one site.

[hamzaatfh]

Well, can I request a service? Can you delete the devhamza23 account and reactivate my first account and I will stop the Node server? I was just trying the socket

[hamzaatfh]

Or even if you can reformat the account, I don't mind

[wolstech]

Since devhamza already got itself suspended for load anyway, I've gone ahead and  just unsuspended hamzaatfh and disabled node on it for you so it won't get suspended again.

Unsuspended, it may take a little while to work again.

[hamzaatfh]

thank you very much 😘