HelioHost Posted May 8, 2024 Posted May 8, 2024 Username: N/A, Server: N/A, Main Domain: N/AHi, ? I have a new account as of today and I wanted to copy a git repo from Github to import a Flask web app. ? However I am getting stuck, as when I go to Websites and Domains and click on Git, I get this error message: Error: fatal: Not a git repository: '/home/aiexpert.helioho.st/git/aiexpert' I've tried deleting and creating subfolders under git/ with my repo name but it didn't work and I think it's probably messed up with the default directory structure. I've also tried re-setting my account to default settings to start over but I can't find this option on the dashboard... ? Any help/guidance appreciated. ? Many thanks, ? Iqbal Adjali ------ Original Message ------ From: support@heliohost.org To: iqbal.adjali@gmail.com Sent: Sunday, April 28th 2024, 13:06 Subject: Account Created ? Hey Iadjali46, Your new HelioHost account has been successfully created! You can use the link below to login now. Please be aware that your dashboard and control panel are active, but it can take up to two hours for your domain to be fully functional. We're still in the process of converting our systems to the new control panel so not all the features are available yet, but we hope to have everything 100% as soon as possible. The main things that are missing is Java/JSP, the ability to edit DNS yourself, and the ability to add or delete domains on your own. If you need a domain added just let us know and we can add it for you. If you need help with anything or have any questions just let us know. You can reply to this email, post on Discord, or post on our forum to get help. Login Now? Twitter? Facebook? Phone Number? Support Forum? Email? ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe?
Krydos Posted May 8, 2024 Posted May 8, 2024 Usually when git gets messed up like that the best way to fix it is to reset your account. This deletes all of your data, and sets the account back to its initial state. We can create a full backup for you before the account gets reset as well. Would you like to proceed?
HelioHost Posted May 8, 2024 Author Posted May 8, 2024 Yes please. Thank you for your support. Iqbal Adjali ? ------ Original Message ------ From: support@heliohost.org To: iqbal.adjali@btinternet.com Sent: Wednesday, May 8th 2024, 18:27 Subject: Re: [HH#287802] Re: Account Created - iadjali46 Usually when git gets messed up like that the best way to fix it is to reset your account. This deletes all of your data, and sets the account back to its initial state. We can create a full backup for you before the account gets reset as well. Would you like to proceed?? You may view the status of your ticket by visiting:? https://helionet.org/index/index.php?showtopic=60427? Thank you,? HelioHost support? https://heliohost.org/? https://helionet.org/? ?
Krydos Posted May 9, 2024 Posted May 9, 2024 Your account has been reset. Click the link in the other email I just sent you to continue the reset process. I also created a full backup for you that you can download from https://heliohost.org/backup/ if you need it. The instructions for extracting it can be found at https://wiki.helionet.org/tutorials/plesk/account-backups Let us know if you need help with anything else.
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