rashed2055 Posted May 2 Share Posted May 2 Dear HelioNet Team, I hope this email finds you well. I am writing to request the unsuspension of my account, rashed1, on the server "Johnny", which was recently suspended due to high load. I recently began hosting a Ruby on Rails application for a home project on HelioNet's "Johnny" server. During testing, I inadvertently triggered a high load on the server. Upon investigation, I realized that the computations my application was performing, particularly the stochastic analysis of soccer championships, were too resource-intensive for the free tier. I apologize for any inconvenience this may have caused and assure you that I have taken steps to ensure that such high-load activities will not occur again on your platform. Specifically, I plan to run the simulations locally and upload the results to my HelioNet account, thus minimizing strain on your servers. My primary goal for using HelioNet is to establish an online presence for my project, and I do not require intensive computational resources for this purpose. I understand and respect the terms of service and the limitations of the free tier. I kindly request that you reconsider the suspension of my account so that I can continue to utilize your services for hosting my project's online presence on the "Johnny" server. Thank you for your attention to this matter, and I appreciate your understanding. Best regards, Rashedur Zaman Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 2 Share Posted May 2 You're actually suspended for having more than one account. Which account do you want to keep? Quote Link to comment Share on other sites More sharing options...
rashed2055 Posted May 2 Author Share Posted May 2 I need this account SIR. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 2 Share Posted May 2 Unsuspended. It may take a few minutes to start working. 1 Quote Link to comment Share on other sites More sharing options...
rashed2055 Posted May 2 Author Share Posted May 2 I need this account SIR. user rashed1 Quote Link to comment Share on other sites More sharing options...
rashed2055 Posted May 2 Author Share Posted May 2 Thanks a lot sir for your kind help. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.