[HH#147577] Could I cancel my subscription and get it refund?

[HelioHost]

VPS number: 98, VPS ID: 559

Dear heliohost admin
>
> I just sign up a plan for VPS, but found out cannot use
>
> Is it possible to cancel my subscription and get it refund please?
>
> Many Thanks
> PTJ
>

[Krydos]

The VPS was working fine, and was fully tested before you logged in to it for the first time. Just because you broke it doesn't mean it's defective.