onesmusmuriithi Posted March 6 Share Posted March 6 Hello please clear my website date + configuration settings + domain details. Retain my Heliohost support account details and also assign a new subdomain for my use. Quote Link to comment Share on other sites More sharing options...
wolstech Posted March 6 Share Posted March 6 Do you want me to just reset your account? Doing that deletes your hosting account and data, then invites you to sign up again, so you can pick your own new domain. Quote Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted March 6 Author Share Posted March 6 Assign shoppyflex.heliohost.com subdomain Quote Link to comment Share on other sites More sharing options...
onesmusmuriithi Posted March 6 Author Share Posted March 6 Yes, kindly reset my account. Quote Link to comment Share on other sites More sharing options...
wolstech Posted March 6 Share Posted March 6 Your account reset didn't complete because your account's email address was hosted on the account that was reset. We've manually sent you an invite to the gmail address on your forum account instead. Also, a backup of your old account is available at https://heliohost.org/backup/ if you need any of your data. Please let us know if you need anything else. Quote Link to comment Share on other sites More sharing options...
MoneyBroz Posted March 6 Share Posted March 6 1 hour ago, onesmusmuriithi said: Yes, kindly reset my account. A new invite has been sent to the email associated with your forum account. For future reference please don't set your main account email to an email hosted on your free heliohost.us or helioho.st subdomain. Quote Link to comment Share on other sites More sharing options...
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