[Solved] My account is suspended

[isaacmagno98]

I don't know why but my account are suspended now, what happened?

[wolstech]

Quote

High server load. 100.16 GB memory.

Whatever was running on your account is too memory hungry. Node apps are especially known for this, though other things such as long-running Python or badly written PHP (like Wordpress...) can do it as well. Please fix your application quickly.

You can monitor your own load here: https://heliohost.org/dashboard/load/

Unsuspended. It may take a little while to start working.

 

[isaacmagno98]

I stopped my Node.js application, but the memory usage keeps increasing. How can I delete it permanently? I only want to keep my database.

My application continues to run even after I've stopped my Node.js. How can I stop it? The memory usage is already at 91k again, and it may result in my account being suspended.

Edited December 28, 2023 by isaacmagno98

[wolstech]

I just killed the processes for you and turned off nodejs on your account.

You can disable node or restart the app yourself in Plesk, but if the processes won't quit when commanded, a root admin would need to kill them for you.

[isaacmagno98]

Certainly, thanks for your help