HelioHost Posted December 17, 2023 Posted December 17, 2023 Username: N/A, Server: N/A, Main Domain: N/ADear, I am sending this mail as I have not received a Plesk transfer mail for my Heliohost account with username novafox2. It is likely so that the email of my account needs to be changed as the previous email is no longer valid. Thank you in advance for your assistance. Kind regards, Robin Heliohost user
Krydos Posted December 17, 2023 Posted December 17, 2023 The email we have on record is telenet.be. You no longer have access to this email address?
HelioHost Posted December 17, 2023 Author Posted December 17, 2023 If the email address is robin.ledoux@telenet.be I should have access to it. I did not receive a Plesk transfer mail however. Kind regards, Robin > > On 17 Dec 2023 at 19:27, HelioHost Support wrote: > > The email we have on record is telenet.be. You no longer have access to this email address? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58349 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted December 18, 2023 Posted December 18, 2023 You registered the account novafox under the email address for Filip actually, and your invite was sent on 2022-10-06. Would you like it resent to Filip again, or the Robin one you listed?
HelioHost Posted December 18, 2023 Author Posted December 18, 2023 Is it possible to send it to the Robin one? That would be most efficient. Kind regards, Robin > > On 18 Dec 2023 at 02:32, HelioHost Support wrote: > > You registered the account novafox under the email address for Filip actually, and your invite was sent on 2022-10-06. Would you like it resent to Filip again, or the Robin one you listed? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=58349 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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