[HH#438104] SSL Certificate

[HelioHost]

Username: bawanthabe, Server: Tommy, Main domain: ppblk.space

Hey admin. I wanna add let's encrypt ssl certificate to my domain and to
the sub domains. Main domain is ppblk.space

Please add
Security also to the webmail.

Can you do it fast !

[Krydos]

You can install free Let's Encrypt SSL certificates yourself by logging in, continuing to Plesk, selecting Websites & Domains from the left menu, then click SSL/TLS Certificates. There are some paid options, but at the bottom click Let's Encrypt. Make sure you don't check the willdcard SSL button because it isn't supported yet. Let us know if you still can't figure it out and we can give you even more detailed instructions.

[HelioHost]

I tried by it. But it doesn't work for webmail, www and for subdomains.

On Sun, Dec 17, 2023, 07:11 HelioHost Support wrote:

> You can install free Let's Encrypt SSL certificates yourself by logging
> in, continuing to Plesk, selecting Websites & Domains from the left menu,
> then click SSL/TLS Certificates. There are some paid options, but at the
> bottom click Let's Encrypt. Make sure you don't check the willdcard SSL
> button because it isn't supported yet. Let us know if you still can't
> figure it out and we can give you even more detailed instructions.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=58306
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[MoneyBroz]

It doesn't cover every domain on your account, you need to issue one for each domain and subdomain you have. The webmail can be secured by checking the secure webmail option when issuing the certificate.

[HelioHost]

Those failed. With certificate error.

On Sun, Dec 17, 2023, 07:54 HelioHost Support wrote:

> It doesn't cover every domain on your account, you need to issue one for
> each domain and subdomain you have. The webmail can be secured by checking
> the secure webmail option when issuing the certificate.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=58306
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[bawanthabe]

I got this error after ticked the webmail secure

[MoneyBroz]

29 minutes ago, bawanthabe said:

I got this error after ticked the webmail secure

webmail.ppblk.space points to 66.96.162.48, not 65.19.141.77. That's the issue. Make sure that the A record is set to the correct IP.

[bawanthabe]

Okay It's Done.

[Krydos]

Your NS records are wrong. You can't use domain.com AND heliohost.org at the same time. They need to all say ns1.heliohost.org and ns2.heliohost.org https://dnschecker.org/#NS/ppblk.space