jiongo Posted December 3, 2023 Share Posted December 3, 2023 I received an email about the following. Please reset my account password and let me know so I can renew the certificate. I would like to keep this account and site active. username: jiongo email: asterwind15437@gmail.com domain: jiongo.helioho.st Thanks ------------ Your certificate (or certificates) for the names listed below will expire in 19 days (on 2023-12-12). Please make sure to renew your certificate before then, or visitors to your web site will encounter errors.We recommend renewing certificates automatically when they have a third of their total lifetime left. For Let's Encrypt's current 90-day certificates, that means renewing 30 days before expiration. See https://letsencrypt.org/docs/integration-guide/ for details.jiongo.helioho.stwww.jiongo.helioho.st Link to comment Share on other sites More sharing options...
Talk Sick Posted December 3, 2023 Share Posted December 3, 2023 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
wolstech Posted December 3, 2023 Share Posted December 3, 2023 That account does not exist. There is a different but similar account called asterwind, but it has entirely different domains and a different email address. EDIT: To clarify this, the account you're looking for was deleted in September due to being suspended for too long. It was suspended for multiple accounts, which makes sense because the above account already exists. Link to comment Share on other sites More sharing options...
jiongo Posted December 4, 2023 Author Share Posted December 4, 2023 ok. thanks. I got an email about the encryption and was wondering if it was still active. please ignore and close this ticket. Link to comment Share on other sites More sharing options...
wolstech Posted December 4, 2023 Share Posted December 4, 2023 Lets Encrypt sends those emails itself, and they have no idea whether the domain and account are no longer active. Marking solved Link to comment Share on other sites More sharing options...
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