Plesk Login Info

[cvary61]

Hi,

xlory061 username Johnny server. How can I access my plesk login information.

[wolstech]

The account xlory061 does not exist.

EDIT: Looking at the logs, it appears it was an old cPanel Johnny account that was deleted due to the server being compromised. Since you appear to already have a Tommy account under cvary611 you're not eligible to create a new Johnny account (users are only allowed one account).

[cvary61]

edit: thank you i managed to log in

 

[wolstech]

That message is incorrect. I just looked in the backend and can confirm it was a cPanel Johnny account. We deleted the user accounts on that server instead of transferring them because the server was compromised and the accounts were being used for phishing.

Since you already have another account anyway, if this account did exist, you'd be violating the TOS instead (users are only allowed one account, which you already have as cvary611 on Tommy). The same email address that belonged to xlory061 is now attached to cvary611 on Tommy, so cvary611 is your account.

The account xlory061 does not exist, cannot be recovered, and cannot be recreated.