[HH#314091] Vps

[HelioHost]

Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st

Hi,

Can you please cancel the current autopayment and generate a new payment
link? I cant change the card on the current payment.

Thanks

[Krydos]

Your current subscription has been canceled and here is your new payment link

https://heliohost.org/vps/pay/?code=clQOgR4C8CTZJYAc

Your VPS expires on 2023-06-01 so you can use it any time before then.

[HelioHost]

Thank you so much!

On Fri, May 19, 2023, 21:09 HelioHost Support wrote:

> Your current subscription has been canceled and here is your new payment
> link https://heliohost.org/vps/pay/?code=clQOgR4C8CTZJYAc Your VPS
> expires on 2023-06-01 so you can use it any time before then.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55996
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>
>

[HelioHost]

Hello,

For some reason I cant use my PayPal debit card or on the payment link.

Can you guys send a money or invoice request from the PayPal dashboard to
my PayPal acct and maybe that will work? PayPal email
arpereyra0512@gmail.com.

Thanks

On Fri, May 19, 2023, 21:09 HelioHost Support wrote:

> Your current subscription has been canceled and here is your new payment
> link https://heliohost.org/vps/pay/?code=clQOgR4C8CTZJYAc Your VPS
> expires on 2023-06-01 so you can use it any time before then.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55996
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

I sent you a money request for $5.00, but please be aware that we won't be doing this every single month. If you can't get the monthly subscription that automatically bills you to work you'll need to switch to a 6 month plan where we allow one-time payments. You also get a 10% discount off the monthly price with the 6 month price. The reason we don't accept one-time payments on monthly VPS pricing is because it's too much work for our staff to manually send and verify 80+ VPS payments. We are planning on upgrading our billing system eventually to handle one-time payments automatically because we've had a few people have issues with the subscriptions. Another thing you could do is contact PayPal support and ask them for help getting recurring billing working.

[HelioHost]

Hi,

Thank you!

I normally do not have issue with subscription. I'll try again next month
when you reissue the vps link.

Please find the payment receipt attached

On Sat, Jun 3, 2023, 20:02 HelioHost Support wrote:

> I sent you a money request for $5.00, but please be aware that we won't be
> doing this every single month. If you can't get the monthly subscription
> that automatically bills you to work you'll need to switch to a 6 month
> plan where we allow one-time payments. You also get a 10% discount off the
> monthly price with the 6 month price. The reason we don't accept one-time
> payments on monthly VPS pricing is because it's too much work for our staff
> to manually send and verify 80+ VPS payments. We are planning on upgrading
> our billing system eventually to handle one-time payments automatically
> because we've had a few people have issues with the subscriptions. Another
> thing you could do is contact PayPal support and ask them for help getting
> recurring billing working.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55996
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

Your payment has been linked to your VPS.