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Switching to a different server : Ricky


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Hi @elkhaddir,

Our Ricky server is not available for new accounts since it is not migrated yet from cPanel to Plesk. To be more precisely, its current users are being migrated to Johnny, so even if there was a way to move your account, you would ultimately be moved back to Johnny.

Currently there is no estimated time for Ricky's migration from cPanel to Plesk, but considering Morty is the next project being worked at, I would say Ricky will only be migrated after all of its users are placed on Johnny and its cPanel version get decommissioned.

If you could explain the reason why you are requesting this server change, we may be able to help you to find another way to achieve your objetive.

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Hello @elkhaddir,

Regarding Python, you can already use it on our Plesk servers (Johnny/Tommy).

You can check the available Python versions (2.7, 3.6, and 3.10) and the installed modules on each of them through those links:

Tommy server: https://tommy.kairion.eu.org/pyinfo/

Johnny server: https://johnny.kairion.eu.org/pyinfo/


Regarding Java, right now its support is not enabled and, unfortunately, we have no estimated time to get it back, though it is on our roadmap.

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1 hour ago, elkhaddir said:

hello again,

i don't have the python enabled on my account, only php ruby and nodjs, i cant find the python

can you please guide me ?


There is no need to enable it as it is already available for use, you just need to tell the server you want to use it.

As long as you place your Python files inside the cgi-bin directory to run them and make sure your Python files have a shebang as their first line. Example:


from pyinfo import pyinfo


The shebang in this example tells the webserver that this code should be run using the Python 3.10 interpreter.


If you want your Python script to run outside of the cgi-bin directory (e.g., inside your httpdocs directory or inside a subdirectory you created), you can do so by creating a .htaccess file in the desired directory with the following content:

Options +ExecCGI
AddHandler cgi-script .py

Those lines tell the webserver to execute CGI scripts that are inside the directory and to run Python files (.py) as CGI scripts.

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2023-04-24 03:37:35	Error	500	GET /info3.10.py HTTP/1.0		Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/112.0	1.53 K	Apache SSL/TLS access
2023-04-24 03:37:35	Error		End of script output before headers: info3.10.py				Apache error

Likely a file issue, probably either a bad shebang line or your files have Windows line endings instead of Unix ones. It's hard to troubleshoot this when you deleted the files though...

Please delete the Laravel install that's currently in your httpdocs folder and put the code back if you would like us to troubleshoot it for you.

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Keep in mind you're only allowed one account, so if you have donated to move to Tommy, you'll need to delete your Johnny account.

Also, if your Paypal email is the same as your Johnny account, you'll never receive the invite (we'd need to delete the Johnny account and invite you manually if this is the case). If this happens, post your donation transaction info and give approval to delete the Johnny account and we'll get it taken care of for you.

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