[Solved] can not access my account

[cabum]

Good day, I have been trying to access my account in heliohost but when I try accessing it says my email is not found, I tried using the renewal page and it also said it could not find my email, I wanted to see if there was a problem with my account or if I need to create a new one.

[MoneyBroz]

What is your username?

[Kairion]

Hello, @cabum.

Your last login was on 2020-11-29, with your account being archived on 2021-01-28.

Unfortunately, after our server Eddie got hacked, we lost all the archived accounts backups.

Considering the period between your last activity and today, it will be necessary for you to create a new account at https://heliohost.org/signup/ during our free signups at midnight UTC.

[MoneyBroz]

1 minute ago, Kairion said:

Hello, @cabum.

Your last login was on 2020-11-29, with your account being archived on 2021-01-28.

Unfortunately, after our server Eddie got hacked, we lost all the archived accounts backups.

Considering the period between your last activity and today, it will be necessary for you to create a new account at https://heliohost.org/signup/ during our free signups at midnight UTC.

last login was in 2020? crazy.

[wolstech]

We've had users with an even bigger gap between leaving and returning.