stewguy Posted February 15, 2023 Posted February 15, 2023 I mentioned this in my last thread. It seems that, since then, my preferred domain got set to the correct address (did someone change it, if so thanks!). However, the problem of the subdomain not bringing up what's in public_html still persists. Then I realized this is really a new topic, separate from the login issue, so I should've created a new thread for it. Web account name: stewguy Server: Tommy2 (Plesk) Subdomain: stew.heliohost.org (preferred subdomain is set to this) The https://stew.heliohost.org/ address brings up the default web server page instead of what's in public_html. This also goes to the default page: http://64.62.151.106/ This, however, actually brings up what's in public_html: http://64.62.151.106/plesk-site-preview/stew.heliohost.org/https/64.62.151.106/ Any thoughts on what could be going on? Maybe something is misconfigured regarding the name server?
Kairion Posted February 15, 2023 Posted February 15, 2023 This support request is being escalated to our root admins.
Krydos Posted February 15, 2023 Posted February 15, 2023 Fixed. DNS was saying 65.19.141.77 and your account was saying 64.62.151.106. Now they are both set to the same.
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