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Posted
Username: N/A, Server: N/A, Main Domain: N/A

I tried to log in and was asked about PLESK but I did not get an email.

Do I need to create a new account?

sgorton@hotmail.com


Sent from Mail for Windows

Posted

I apologize, but I couldn't find any account registered to the email address sgorton@hotmail.com.

To assist you better, could you please provide us with your username and the server on which your account is located?

Posted
Hi,

My user name is sgorton1

I am not sure which server I was on.

Thanks

From: HelioHost Support
Sent: Wednesday, February 8, 2023 7:36 PM
To: sgorton@hotmail.com
Subject: Re: [HH#194392] account

I apologize, but I couldn't find any account registered to the email address sgorton@hotmail.com. To assist you better, could you please provide us with your username and the server on which your account is located?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54996

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted

Hello, sgorton.

Thank you for your reply.

Your previous invite was sent on 2022-11-24 and was good for 7 days.

I just sent you another invite right now, so you can create a new account. Please check your email and let us know if you got it and managed to create your new account successfully.

Posted
It worked! Thank you!

From: HelioHost Support
Sent: Wednesday, February 8, 2023 8:37 PM
To: sgorton@hotmail.com
Subject: Re: [HH#194392] account

Hello, sgorton. Thank you for your reply. Your previous invite was sent on 2022-11-24 and was good for 7 days. I just sent you another invite right now, so you can create a new account. Please check your email and let us know if you got it and managed to create your new account successfully.

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54996

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

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