New Paid Account " No Response from server. Try again in a bit error "

[gptcode]

not sure why i get no response from server. try again in a bit

i signed up for a paid account about a week ago haven't done anything with the account yet 

logged in once to check to see if it was working as it was setting up 

now cannot log in 

 

is the server down on tommy and or is there a problem with the account ?

[Kairion]

Hello, @gptcode.

There's nothing wrong with your account.

HelioHost has an undergoing incident as you can see on our news here:

And here:

As soon as Tommy is back online we will have a news post to let everyone know.

[wolstech]

 Yep. The TL;DR is the host hardware for the server you're on got hacked and now has ransomware...we're in the process of recovering it and moving Tommy to another box for the time being, but don't know when it'll be done.

If you'd like to delete the Tommy account and get an invite for Johnny (which is up), let us know and we would be glad to do that. Since you donated you can always ask to go back to Tommy later if you wish once it's fixed.