[HH#126716] VPS

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

Hello, I want to buy a VPS but due to the censorship in my country a lot of IPs are blocked here.That's why I need to know the IP/subnet that will be used to assign IP. I would really appreciateif you can provide your IP ranges that you use for VPSes.?Actually your domain's IP which is 65.19.141.66 is working fine in my region. If you can assign IPfrom that subnet it will be ok for me.?Thanks

[Krydos]

We own 16 different IPv4 subnets, and the 65.19.141.66 one is reserved for internal use, not for VPS. If you were to purchase a VPS right now the IP you would get is 64.71.153.11. Does that one work for you?

[HelioHost]

Unfortunately it is not working. Are you able to give one test IP from your each subnet and I can make sure which subnet of yours is working. Or if it is not possible do you give a refund if we couldn't find working IP for my region after I purchase??Thanks?01.02.2023, 14:08, "HelioHost Support" <support@heliohost.org>:We own 16 different IPv4 subnets, and the?65.19.141.66 one is reserved for internal use, not for VPS. If you were to purchase a VPS right now the IP you would get is?64.71.153.11. Does that one work for you?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54926

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/
?

[Krydos]

First of all, sorry for the long delay on all of our replies. Gmail keeps flagging all of your emails as spam for some reason, so it has to be manually approved before anyone can reply to it.

The IP I listed before has now been sold, and another customer is using it. If you were to buy a VPS right now the IP you would get is 65.19.191.152. Keep in mind that there is no server listening on that IP right now so pinging it will not work. If you do a traceroute the last few steps should look like this

 11    75 ms    67 ms    74 ms  100ge0-50.core4.fmt1.he.net [184.105.65.214]
 12    80 ms    79 ms    79 ms  port-channel2.core2.fmt1.he.net [184.104.198.214]
 13  port-channel2.core2.fmt1.he.net [184.104.198.214]  reports: Destination host unreachable.

If you can get to 184.104.198.214 then it means you will most likely be able to get to the final IP.

Yes, we can give you a full refund if none of our IPs will work for you.

[Krydos]

Can you ping 216.218.216.161 or 65.19.191.145?