alobel1 Posted December 19, 2022 Posted December 19, 2022 Hello, my account alobel1 on Tommy was recently set Suspended because I went 2.5 MB over my subscription Disk space of 1000 MB. I have deleted a number of older files and think I am back using under 1000 MB disk space and do not overuse resources anymore. Can you please lift the suspension of my account on Tommy? Thanks, Alex
OnEnemy Posted December 19, 2022 Posted December 19, 2022 This support request is being escalated to our root admins.
Krydos Posted December 20, 2022 Posted December 20, 2022 If you need help tracking down where the space is being used here is a basic breakdown: Backups 0 MB Emails .13 MB Files 662.43 MB Logs 5.61 MB PSQL 0 MB MySQL 274.87 MB Total 943.04 MB I have unsuspended your account. If you need a more detailed breakdown of any of the above categories let us know. If you're having trouble staying under the 1000 MB limit an additional 1000 MB can be purchased with a one-time payment of $5, up to a maximum of 5000 MB on our shared hosting. If you need more than 5000 MB our VPS plans can do up to 300 GB starting at only $6.50 per month.
alobel1 Posted December 22, 2022 Author Posted December 22, 2022 Ok thanks for this. I donated 20$, hoping the work can continue. Transaction ID: 9NY103161U0412353 Alex
Krydos Posted December 23, 2022 Posted December 23, 2022 Thanks for the donation. Your storage space has been increased to the maximum.
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