500 internal server error on my Plesk account

[seintitus]

Hello. I am trying to deploy a website on my website: cyclos.za.org but everytime I am getting a 500 server error and can't figure out what the problem is since I am new on Plesk hosting. My username is: tchesoen

[Unknown025]

Have you checked Plesk's error logs page? (Websites and Domains > click on the domain name > under the Dev Tools header towards the left side of the page, there's a "Logs" link.) That will tell you what the cause of the error is. You might have a misconfigured .htaccess file.

[seintitus]

Hello. Ive checked the error logs. I am posting it below:

[core:alert] /home/cyclos.za.org/public_html/.htaccess: Options not allowed here And here is my .htaccess: <IfModule mod_rewrite.c>     <IfModule mod_negotiation.c>         Options -MultiViews -Indexes     </IfModule>     RewriteEngine On     # Handle Authorization Header     RewriteCond %{HTTP:Authorization} .     RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]     # Redirect Trailing Slashes If Not A Folder...     RewriteCond %{REQUEST_FILENAME} !-d     RewriteCond %{REQUEST_URI} (.+)/$     RewriteRule ^ %1 [L,R=301]     # Send Requests To Front Controller...     RewriteCond %{REQUEST_FILENAME} !-d     RewriteCond %{REQUEST_FILENAME} !-f     RewriteRule ^ index.php [L] </IfModule>

[Unknown025]

57 minutes ago, seintitus said:

<IfModule mod_negotiation.c>
        Options -MultiViews -Indexes
    </IfModule>

If you remove this portion, does that fix your problem?

[seintitus]

Hello. No even after removing that portion, the error is still there.

Hello. Ive checked the error logs. I am posting it below:

[core:alert] /home/cyclos.za.org/public_html/.htaccess: Options not allowed here And here is my .htaccess: <IfModule mod_rewrite.c>     <IfModule mod_negotiation.c>         Options -MultiViews -Indexes     </IfModule>     RewriteEngine On     # Handle Authorization Header     RewriteCond %{HTTP:Authorization} .     RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]     # Redirect Trailing Slashes If Not A Folder...     RewriteCond %{REQUEST_FILENAME} !-d     RewriteCond %{REQUEST_URI} (.+)/$     RewriteRule ^ %1 [L,R=301]     # Send Requests To Front Controller...     RewriteCond %{REQUEST_FILENAME} !-d     RewriteCond %{REQUEST_FILENAME} !-f     RewriteRule ^ index.php [L] </IfModule>

[seintitus]

The error doesnt go away even after removing the portion of the .htaccess code you indicated above

[Unknown025]

Alright, what about if you temporarily rename the .htaccess file to another name, to see if your page will load without it?

[seintitus]

It throws a 404 error

[Krydos]

If you check Login > Plesk > Websites & Domains > cyclos.za.org > Logs you can see that your error after renaming your .htaccess file has changed.

mod_fcgid: stderr: Next Illuminate\\Database\\QueryException: SQLSTATE[HY000] [1045] Access denied for user 'forge'@'localhost' (using password: NO) (SQL: select * from `languages` where `code` = en limit 1) in /home/cyclos.za.org/public_html/vendor/laravel/framework/src/Illuminate/Database/Connecti

Your database user obviously isn't 'forge'@'localhost'. It has to start with tchesoen_ you can find the exact database user on the databases tab if you forgot the name that you chose when you created it.