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[HH#856779] Your account is ready to transfer to Plesk email not received


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Posted
Username: bartekbo, Server: Tommy, Main domain: bartch.heliohost.org

Hello,

I'm ready to move my account bartekbo but I don't think I've received
the link.

Best Regards,
Bartosz

Posted

Yes, your account is eligible for moving immediately. The invite link was sent to this email address. Make sure you check the spam box, and one gmail user reported that the email went to their promotions tab so check there too. If you can't find it anywhere let us know and we can try resending it. Sorry for the delay responding to this. Your email was flagged as spam by google for some reason and I had to whitelist it in our support email system.

Posted
Sorry for trouble, I've found the link now and activated it. (I have
mail redirecting on and checked wrong spam folder before making the ticket)

On 11-May-22 2:29, HelioHost Support wrote:
> Yes, your account is eligible for moving immediately. The invite link was sent to this email address. Make sure you check the spam box, and one gmail user reported that the email went to their promotions tab so check there too. If you can't find it anywhere let us know and we can try resending it. Sorry for the delay responding to this. Your email was flagged as spam by google for some reason and I had to whitelist it in our support email system.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=52993
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>

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