HelioHost Posted April 24, 2022 Posted April 24, 2022 Username: N/A, Server: N/A, Main Domain: N/AHi! I can't receive messages at the email account associated with the HelioHost account hwalker. I'd like the email to be moved. I am willing to provide proof that I own the account.
hwalker Posted April 24, 2022 Posted April 24, 2022 I can still log in, however, so the account's not completely lost. I just can't move my email - since the servers are down.
Krydos Posted April 24, 2022 Posted April 24, 2022 Log in via SFTP and create a new file in /home/hwalker/filename.txt with the email address you want it to be changed to. It doesn't really matter what the filename is. Don't put the file in public_html because then anyone could read it. Reply back here once the file is created.
hwalker Posted April 25, 2022 Posted April 25, 2022 Done. FTP did not want me connecting. But I got it in the end, I await your response.
Krydos Posted April 26, 2022 Posted April 26, 2022 Your email has been changed. Once it's your turn to move to Plesk you will receive an email at this new address.
HelioHost Posted April 26, 2022 Author Posted April 26, 2022 Great, thank you. ---- On Mon, 25 Apr 2022 19:41:23 -0700 HelioHost Support wrote ---- ????Your email has been changed. Once it's your turn to move to Plesk you will receive an email at this new address. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=52782 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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