HelioHost Posted August 24, 2021 Posted August 24, 2021 Username: samujele, Server: Tommy, Main domain: samujele.heliohost.orgHi, I'm aware of your problem with cpanel, and been waiting a while to send you e-mail. But now I'm suspecting something is wrong with mail server since is taking this long. The problem is that I'm not receiving mail on Thunderbird from and sending to mail server, domain: mari-sam.hr Login e-mail: samujele@gmail.com I think it's Tommy server.
wolstech Posted August 24, 2021 Posted August 24, 2021 The mail server requires the revoked licenses to function, so it stopped working when cPanel did. You'll need to either wait for Plesk to be available, or use a third party email service like Zoho.
HelioHost Posted August 24, 2021 Author Posted August 24, 2021 Ok. Tnx for fast reply. What is expected deadline for configuring and installing Plesk on Tommy server? On Tue, 24 Aug 2021, 14:23 HelioHost Support, wrote: > > The mail server requires the revoked licenses to function, so it > stopped working when cPanel did. You'll need to either wait for Plesk to be > available, or use a third party email service like Zoho. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44626 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
wolstech Posted August 24, 2021 Posted August 24, 2021 There's a beta program for selected large donors that was announced last week, so I'd imagine general availability would be within a few weeks at most.
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